أقسم بالله العظيم أن مندوب مبيعات هوستجاتور هذا وشركته أفضل من شركة عربية صاحبها مسلم
مندوب هوستجاتور لا يخادع ولا ينصب ولا يسرق لا هو ولا شركته ولكن عند سؤاله عن شىء معين يجيب إجابة واضحة
شوفو الحوار
والله حوار ممتع
ملوحظة الحوار بالغة الانجليزية: "إذا ترجمته باستخدام ترجمة جوجل فسيكون هنالك أخطاء كثيرة ولكنك ستكشفها وتفهم الحوار"
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(08:45:07 AM)
System
: There are currently 0 people in front of you and 131 chat technicians assisting customers.
(08:45:22 AM)
Bryan Su
: Thank you for chatting HostGator; my name is Bryan. How may I assist you today?
(08:45:34 AM)
dyaa ez
: hi
(08:45:41 AM)
dyaa ez
: i want
(08:46:00 AM)
dyaa ez
: buy reseller hosting
(08:46:21 AM)
dyaa ez
: but i have few questions
(08:46:28 AM)
Bryan Su
: ok
(08:48:07 AM)
dyaa ez
: What is the maximum allowable consumption of server resources?
Or have I just Sastakid disk space and data transfer?
(08:48:57 AM)
Bryan Su
: Dyaa ez, what hosting plan are you currently on ?
(08:49:28 AM)
dyaa ez
: aluminum
(08:49:35 AM)
dyaa ez
: reseller hosting
(08:50:26 AM)
Bryan Su
: Aluminum plan affords 50GB disk space and 500GB bandwidth per month.
(08:52:55 AM)
dyaa ez
: Does this mean I have no relationship with Ram or processor, but only the disk space and data transfer?
(08:53:59 AM)
Bryan Su
: One moment please Dyaa, I will find this information.
(08:55:09 AM)
dyaa ez
: ok
(08:55:36 AM)
dyaa ez
: take your time
(08:58:42 AM)
Bryan Su
: Thank you for your patience Dyaa
(08:59:35 AM)
Bryan Su
: Very sorry for this wait. I have located a document that explains the details of the server resources that are available to you as reseller.http://support.hostgator.com/articles/hosting-guide/hardware-software/server-specifications-specs
(09:03:56 AM)
dyaa ez
: ok
(09:04:17 AM)
dyaa ez
: I mean, I will I benefit of disk space and data transfer without any other restrictions?
(09:04:33 AM)
Bryan Su
: Yes, they are both unlimited.
(09:05:39 AM)
Bryan Su
: Was there anything else I could help you with today?
(09:07:27 AM)
Bryan Su
: Okay, take care and have a great day!
(09:07:52 AM)
dyaa ez
: Well, will not be closing my account because of the future consumption of the processor or RAM?
(09:08:15 AM)
Bryan Su
: I'm not sure what you mean.
(09:08:27 AM)
dyaa ez
: A lot of hosting companies do this
(09:10:00 AM)
Bryan Su
: Yes, we do this on shared accounts but not on the VPS servers.http://support.hostgator.com/articles/pre-sales-policies/rules-terms-of-service/processes-limit
(09:11:45 AM)
dyaa ez
: Many companies offer large disk space or unlimited, as well as the amount of data transfer, but it sets a certain percentage of consumption of resources, "Ram, the processor" and when this ratio exceeds a user to close the account immediately
(09:12:28 AM)
Bryan Su
: Yes, we allow only 25 simultaneous processes per cPanel on the shared server.
(09:12:50 AM)
dyaa ez
: reseller?
(09:12:57 AM)
Bryan Su
: No, not on reseller, just for the shared plan.
(09
12 AM)dyaa ez
: ok
(09
14 AM)Bryan Su
: Was there anything else I could help you with today?
(09:15:12 AM)
dyaa ez
: 50 GB disk space and 500 GB data transfer and without any restrictions on their use and this price is good
(09
43 AM)dyaa ez
: Will be bought from you soon Reseller Hosting
(09
51 AM)Bryan Su
: Of course, we do have some restrictions on the use of the resources, outlined in the TOS.http://www.hostgator.com/tos/tos.php
(09
56 AM)Bryan Su
: Excellent!
(09:17:47 AM)
dyaa ez
: what?
(09:18:24 AM)
Bryan Su
: I wish you much success with your Reseller package with HostGator.
(09:20:12 AM)
dyaa ez
: User may not:
1) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
(09:20:32 AM)
dyaa ez
: this by reseller?
(09:23:03 AM)
Bryan Su
: One moment please.
(09:23:41 AM)
Bryan Su
: Yes that is applied to your reseller as well.
(09
35 AM)dyaa ez
: At first I was happy, but after what I know sad
(09:27:08 AM)
dyaa ez
: thanks for chating with me
(09:28:16 AM)
dyaa ez
: good bye
(09:28:49 AM)
Bryan Su
: I apologize for any frustration this has caused you.
(09:28:51 AM)
Bryan Su
: If you have any questions, comments, or concerns, please do not hesitate to contact us.
(09:29:18 AM)
dyaa ez
: i have comment
(09:30:27 AM)
Bryan Su
: What comment would you like me to give my supervisor? I would like to make you leave happy if possible.
(09:30:51 AM)
dyaa ez
: What distinguishes Web Hosting Arabic is that it does not restrict users to only the amount of disk space and data transfer
(09:31:53 AM)
dyaa ez
: The amount of disk space and data transfer only
(09:32:11 AM)
Bryan Su
: I apologize for any frustration this has caused you. Unfortunately that would cause many errors on our shared servers.
(09:33:05 AM)
dyaa ez
: There are no limits to the consumption of server resources "ram, processor," in arab hosting companies
(09:33:32 AM)
dyaa ez
: On the contrary, your company
(09:35:29 AM)
Bryan Su
: I apologize for any frustration this has caused you. : ( I understand these limits can be very annoying. I would suggest emailingsales@hostgator.com - We are constantly trying to be the best of the industry, there may be a possibility that we can set something up for you if it means keeping you as a customer.
(09:38:10 AM)
dyaa ez
: Just what I want is I am committed to disk space and data transfer only.
(09:39:31 AM)
Bryan Su
: Unfortunately I do not have the authority to directly grant this for you, however I would suggest speaking to our sales team regarding these requirements as we are always willing to work with our customers.
(09:40:25 AM)
dyaa ez
: ok
(09:40:26 AM)
dyaa ez
: If this happens: I will be your client and will advise my friends who would like to buy Resellers that go to
(09:40:33 AM)
dyaa ez
: hostgator
(09:41:01 AM)
Bryan Su
: Yes and we would strongly appreciate that.
(09:41:45 AM)
Bryan Su
: I apologize for the inconvenience. Once this is ubmitted I can have the reply rushed.
(09:43:25 AM)
dyaa ez
: i have another question
(09:43:31 AM)
dyaa ez
: can i ask?
(09:43:35 AM)
Bryan Su
: Yes of course.
(09:45:42 AM)
Bryan Su
: I will be glad to assist you with any questions you may have.
(09:47:21 AM)
Bryan Su
: Are you still there?
(09:47:35 AM)
dyaa ez
: yes
(09:47:39 AM)
dyaa ez
: We are being treated the past, the bad from the European and American companies
What changed?
(09:48:37 AM)
Bryan Su
: I apologize however I cannot speak for other companies whether they be EU or US based.
(09:49:20 AM)
Bryan Su
: I personally would love to work with you however. I apologize for any frustration or bad treatment you have faced from other companies.
(09:51:15 AM)
dyaa ez
: please, do not apologize, you did not do anything that requires an apology
(09:52:29 AM)
Bryan Su
: I understand, I just wish things were easier for this situation. If there is anything further I can do for you please do not hesitate to ask.
(09:52:59 AM)
dyaa ez
: thanks
(09:53:20 AM)
dyaa ez
: many thank for chating
(09:53:31 AM)
dyaa ez
: bye
(09:53:42 AM)
Bryan Su
: You're very welcome. If at anytime you would like to continue this chat please feel free to ask for myself and we can pick up where we left off.
(09:53:45 AM)
Bryan Su
: Ok, take care and have a great day. Please take a minute to fill out the survey when you close the chat.
(09:53:46 AM)
Bryan Su
: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.
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